Resolve 80% of tickets.
With AI.
Ship a production-grade support agent that triages, drafts, and resolves tickets across email, chat, and voice — grounded in your docs, your tools, and your policies.
Book your personalized demo
Get a custom walkthrough of how AI agents can transform your business operations.
Support agent results
- 80%Deflection rate
- 10k+Tickets / mo
- 1.4sAvg response
- 4.9★CSAT
Support agents build on DronaHQ
Six common support agents teams ship in their first month. Mix and match to fit your stack, your policies, and your customers.
Smart Support Inbox Agent
A single inbox across email, chat, and forms. Agents triage, draft, and resolve tickets with full conversation context.
-40%TICKET HANDLING TIMEINBOX & ROUTINGQuick Reply Agent
Suggests grounded replies inline for human agents. One-click send, edit, or escalate — with citations from your actual documentation.
3xFASTER RESOLUTIONSINBOX & ROUTINGTranslation & Routing Agent
Detects language, translates inbound and outbound messages instantly, and routes to the right team — across 30+ languages.
< 10sTRIAGE TIMEINBOX & ROUTINGCustomer Self-Service Hub
A branded help center where customers resolve their own issues against your knowledge base, policies, and order history.
75%DEFLECTION RATESELF-SERVICEPost-Sale Automation
Order updates, returns, refunds, and follow-ups handled end-to-end. The agent securely calls your internal APIs with strict guardrails.
90%AUTOMATED RETURNSSUPPORT OPSSmart Booking Agent
Self-serve scheduling for live demos, hardware repairs, or VIP appointments — fully synced to your team’s calendar and CRM.
-60%BOOKING FRICTIONSUPPORT OPS
Teams who made the switch
Real teams cut response times and lifted CSAT after moving support workflows to DronaHQ agents.
- Retail73%auto-resolution within the first month
Tier-1 ticket volume dropped sharply after switching support flows to DronaHQ. Human agents now focus on edge cases.
- Fintech91%CSAT held while halving response time
Customers got faster, grounded answers without losing the human escalation path. Response time fell from 6m to 1.4s.
Three paths to
agents in production
Build with your team.
Your engineers design, own, and ship agents on a fully flexible platform.
- Agent Builder
- Voice Agents
- Vibe Code
- Any LLM
Co-build with DronaHQ.
Our Applied AI engineers work alongside yours to productionize and deploy complex agents.
- Co-build
- Agent Builder
- Voice Agents
Fully managed delivery.
We architect and ship multi-agent workflows end-to-end, on any stack.
- Multi-agent
- LangChain
- LangGraph
- Any stack
Learn from the experts
- Playbook
AI Agent use cases library 2026
Discover practical AI agents being deployed across customer support, IT operations, HR, finance, sales, and knowledge management teams.
- Engineering
Deliver better customer experience with DronaHQ Agents
See how DronaHQ transforms customer support—from instant responses to intelligent routing and seamless human handoffs—across real-world use cases.
- Case study
Top voice AI agent use cases you can implement today
Explore real-world use cases of voice AI agents—from customer support and lead qualification to appointment booking and beyond.
Build for teams where compliance isn't optional.
RBAC, SSO, audit logs, secure and integrations, and self-host options built in.
SOC2, HIPPA, and data residency available at enterprise tier.
- HIPAA Compliant
- GDPR Compliant
- SOC 2
- ISO 27001 Certified
- CCPA
Ship your support agent this week.
Pay-as-you-go. No subscription lock-in. Start narrow, scale with real conversation volume.