Resolve IT Requests. Automate Operations. With AI Agents.
Deploy AI agents that automate IT support, service desk operations, access management, incident response, device lifecycle, and routine administration across your enterprise systems.
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Support agent results
- 80%IT Tasks Automated
- 3XFaster Resolution
- 24×7AI Operations
- 99.9%Enterprise Reliability
IT AI Agents built on DronaHQ
Deploy specialized AI agents that automate business operations across finance, supply chain, procurement, logistics, IT, and internal workflows. Connect seamlessly with your ERP, CRM, databases, email, and enterprise systems to execute work—not just answer questions.
IT Helpdesk Voice & Chat Agent
Fields inbound employee support calls and chats, resets passwords securely over the phone via MFA verification, and automatically generates Jira/ServiceNow tickets.
-65%TIER-1 TICKET VOLUMEit-service-operationsAutomated Incident Runbook Agent
Listens to PagerDuty/Datadog alerts via API, instantly initiates server restarts or switches traffic via AWS Lambda, and updates on-call staff via Slack.
< 30sMEAN TIME TO RESOLVE (MTTR)it-service-operationsUser Access Management Agent
Interacts directly with Okta and Active Directory to auto-provision employee software access upon manager approval, ensuring zero manual intervention.
10xFASTER PROVISIONINGidentity-accessOffboarding De-provisioning Agent
Triggers the moment HR systems flag a departure—instantly revoking API tokens, freezing Okta sessions, and wiping corporate credentials across 50+ SaaS tools.
100%ZERO-DAY SECURITY COMPLIANCEidentity-accessDevice Lifecycle & MDM Agent
Tracks hardware shipments in your logistics system, registers serials into Jamf or Intune via API, and monitors device health logs for hardware failures.
-50%DEVICE SETUP TIMEdevice-software-managementSoftware Provisioning & License Optimization Agent
Installs approved apps on employee machines, continuously reads SaaS utilization data, and de-allocates idle licenses to eliminate shelf-ware.
25%SAAS WASTE RECOVERYdevice-software-managementShadow IT & Compliance Guard
Scans corporate networks and single-sign-on data logs to identify unapproved software platforms, flagging potential compliance risks automatically.
95%EARLY RISK DETECTIONit-governance-complianceAutomated SOC2 Audit Prep Agent
Pulls system configurations and access logs across your entire multi-cloud stack, instantly compiling evidence for compliance audits.
-90%AUDIT PREPARATION EFFORTit-governance-compliance
Teams that modernized IT with AI Agents
Leading organizations are using AI agents to automate IT support, user provisioning, device management, and compliance workflows. The result is fewer repetitive tickets, faster onboarding, stronger security controls, and more time for IT teams to focus on strategic initiatives instead of routine tasks.
- Service Desk Automation68%Reduction in repetitive service desk tickets
AI agents automatically resolved password resets, software requests, and common employee issues without technician intervention.
- Employee Onboarding3XFaster employee onboarding
Provisioned accounts, devices, permissions, and applications automatically across IT systems.
Three paths to
agents in production
Build with your team.
Your engineers design, own, and ship agents on a fully flexible platform.
- Agent Builder
- Voice Agents
- Vibe Code
- Any LLM
Co-build with DronaHQ.
Our Applied AI engineers work alongside yours to productionize and deploy complex agents.
- Co-build
- Agent Builder
- Voice Agents
Fully managed delivery.
We architect and ship multi-agent workflows end-to-end, on any stack.
- Multi-agent
- LangChain
- LangGraph
- Any stack
Learn from the experts
- Playbook
AI Agent use cases library 2026
Discover practical AI agents being deployed across customer support, IT operations, HR, finance, sales, and knowledge management teams.
- Engineering
Deliver better customer experience with DronaHQ Agents
See how DronaHQ transforms customer support—from instant responses to intelligent routing and seamless human handoffs—across real-world use cases.
- Case study
Top voice AI agent use cases you can implement today
Explore real-world use cases of voice AI agents—from customer support and lead qualification to appointment booking and beyond.
Build for teams where compliance isn't optional.
RBAC, SSO, audit logs, secure and integrations, and self-host options built in.
SOC2, HIPPA, and data residency available at enterprise tier.
- HIPAA Compliant
- GDPR Compliant
- SOC 2
- ISO 27001 Certified
- CCPA
Modernize IT Operations with AI agents..
Automate repetitive IT work, accelerate service delivery, and give your IT teams more time to focus on strategic initiatives.